THE IMPORTANCE OF TRAINING

A team from our Indonesian service center recently visited our HQ in Belgium for advanced training. With new E-Cranes of the latest generation set to arrive in Indonesia in the very near future, it is crucial to ensure our local team are fully educated on the new C-Series E-Cranes’ technologies and features.

E-Crane Indonesia’s service team members, Lucki Frangki Coloay (Service Engineer) and Fatwa Kurniawan (Service Technician), took part in a two-week training program. This training at E-Crane HQ allows them to connect with professionals and specialists from E-Crane Worldwide, gaining valuable insights of the latest features and technologies.

By providing our service team with the skills to adapt to new E-Crane technologies, we ensure E-Crane Indonesia remains competitive and up-to-date with innovations. The training improves both individual performance and service efficiency, enabling the team to operate and maintain the latest upgrades, streamline processes, and reduce downtime. A knowledgeable team can quickly diagnose and address issues, minimizing disruptions.

E-Crane Indonesia is committed to after-sales excellence, offering 24/7 support for E-Cranes in Southeast Asia. Keeping our team trained ensures that users in the region receive the best possible service, contributing to the reliable operation and long lifespan of their E-Cranes.

Plans for E-Crane Indonesia’s next advanced training program are already underway.